This contract is entered into by the owner of Villa Inara (“the Owner”) and the holiday maker (“the Hirer”)

Payments
A deposit of 50% of the rental amount must be received by the Owner within 3 working days of the date of the Invoice and Payment Instructions. If a deposit is not received within this time, the booking will be deemed cancelled.

Final payment is due 40 days prior to arrival (or 60 days if the booking includes either Christmas or New Year). If the booking is made less than 40 days prior to arrival then full payment is due within 3 working days of the date of the Invoice and Payment Instructions or in cash to the Villa manager on arrival, whichever is sooner.

All payments must be made in US dollars and must be made by Telegraphic Transfer (“TT”) or in cash upon arrival to the Villa managerin in the case of bookings made less than 3 days before arrival.

Payment may not be made by any other means, including Traveller’s Cheques, personal cheques, or in other currencies.

A security deposit of US$ 2000 or 20% of the total rental amount, whichever is the greater, is required and should be paid directly to the Villa manager in cash and on the Hirer’s arrival. The Villa manager will issue the Hirer with a receipt and the deposit will be returned to the Hirer in full on the day of departure, unless damages or repairs need to be carried out as a result of the Hirer’s occupation of Villa Inara. In this case, the balance of the deposit will be refunded as soon as the cost of repairing any damage has been determined.

Cancellation Policy
If written notice of the reservation is received 60 days or more before the arrival date (90 days for any booking including Christmas or New Year), the deposit will be refunded in full less US$500 or 20% of the monies received, whichever is the greater.

If a reservation is cancelled less than 60 days prior to arrival then the Hirer shall forfeit the entirety of the deposit to compensate the Owner for time and effort involved in processing the booking as well as any lost rental opportunities resulting from the presumption of a booking having been made.

Notice of cancellation must be received by the Owner in writing. The Owner will confirm receipt of such notice.

Final payments made will not be refundable in any circumstances.

Booking Alterations
Each change made to a booking after its confirmation shall be subject to a fee of US$50. The Hirer should be aware that not all changes can be accommodated.

Special Occasions
Normal bookings are for holiday purposes only. Should the Hirer intend to hold a special event in Villa Inara, including but not limited to, a wedding or party for 20 people or more, then special permission must be sought in advance, in writing, from the Owner. Depending on the nature of the event proposed, a surcharge may apply and this shall be discussed on an ad hoc basis with the Owner. Written permission must be obtained from the Owner prior to the hosting of any such event. The Hirer should note that Villa Inara is located in a residential area and it may not, for reasons beyond the Owner’s control, be possible for the Owner to grant such permission.

Additional Costs
There are no surcharges, hidden costs, staff salaries, service fees or any other fees unless otherwise stated. All stated services are included in the cost of renting Villa Inara. It is normal practice for guests to give a gratuity to household staff and whilst this is to be encouraged gratuities are given entirely at the Hirer’s discretion.

Damage
The Hirer is responsible for leaving Villa Inara in good order and in a clean condition. The Hirer will be responsible for compensating the Owner for any damage to Villa Inara during occupation. Should the Owner believe the Hirer or anyone in his party to be causing excessive damage to Villa Inara, the Owner may repossess the property immediately and request the Hirer to leave promptly. In this instance, no refund will be made of any monies paid.

Maximum Numbers
The maximum safe occupancy of Villa Inara is 16 persons including 6 children. Villa Inara reserves the right to refuse any booking which exceeds this requirement.

Liability
The Owner does not accept any responsibility or liability for any injury, sickness, loss, damage, additional expense or inconvenience, whether directly or indirectly caused by or resulting from the use, condition or occupancy of any aspect of Villa Inara, including but not limited to its plumbing, electrical, or structural appointments. The Owner also accepts no liability whatsoever for any personal belongings, whether or not placed in the safes provided, vehicle, and contents of such vehicle of the Hirer, or any member or guest of the Hirer’s party during the occupation of Villa Inara.

Complaints
Should the Hirer believe that he/she has cause for complaint concerning their stay at Villa Inara, this should be discussed promptly with either the Villa manager or the Owner of Villa Inara. If the Owner believes the claim has merit then he may, at his discretion, offer a partial refund. This may take some time to finalise. No liability of any sort shall arise beyond the refund of monies paid. Any such claims by the Hirer must be made in writing by the Hirer prior to his/her departure from Villa Inara so that the claim may be fully investigated in a timely manner. Any claims made after the Hirer’s departure date will not be considered.

Acceptance
Payment of the deposit by the Hirer indicates acceptance of these terms and conditions.